FAQs

Find answers to the most frequently asked questions for authors, editors, end users, and librarians. Our Customer Service Team can help you with online access, managing your account, and orders.

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FAQs for Librarians

Want to know how to access your usage reports or update IPs? Find a list of the most frequently asked questions and answers for librarians here.

FAQ for End-Users

At De Gruyter we are sometimes asked similar questions about access, technical requirements, and orders, payments and fulfilment. Here are the answers to some of the most frequently asked questions.

FAQ for authors and editors

Our editorial teams are on hand to answer any questions you may have about the publishing process. However, here are the most frequently asked questions and their time-saving answers, including your questions about royalties and author contract terms and conditions.