FAQs for Librarians
Want to know how to access your usage reports or update IPs? Below you will find a list of the most frequently asked questions and answers for librarians.
Please provide us with your Entity ID (at service@degruyter.com) if Shibboleth access should be added to your account.
Yes, institutional administrators can access the Librarian self-service area DG Data to access holdings information and usage reports.
Please email our Technical Customer Service with your request. You will then receive instructions on how to create a new administrator account and get access to DG Data.
DG DATA is the self-service portal for librarians and institutional administrators.
In DG Data , the admins will find Holdings Information and Usage Reports for their institutions, as well as a link to The IP Registry to update your IP addresses.
If you want to add a link resolver to your bibliographical database subscriptions, please get in touch with our Technical Customer Service.
Through DG Data, the self-service portal for librarians.
In DG Data you will find holdings lists and usage reports in COUNTER format for your institution.
To get access DG Data for your institution, please get in touch with our Technical Customer Service.
Please note that SUSHI access details have changed, so a new URL and API key will have to be set up at your end for the new platform.
COUNTER 4 statistics will be available until the end of 2021.
After that, we will only offer COUNTER 5 statistics for 2020 and 2021.
The new WAYFless URL structure is: https://connect.liblynx.com/wa…
[CustomerEntityID]&target=[TargetURL].
Previous WAYFless URLs will be redirected; please only use the new structure going forward.
Yes, these links continue to lead through to our new platform.
We also have a robust redirect in place for any URLs that may have changed so you are taken to the correct page.
No, Sciendo content and journals are now on a separate platform and are no longer searchable on degruyter.com.
Yes, the site is built using responsive technology and opens automatically when accessed from a mobile device or cellphone.
De Gruyter has partnered with theIPregistry.org to make the process of checking, monitoring and updating the IP addresses used to authenticate access to content easier for subscribers.
In order to change or update your IPs, please register with the IP Registry here: app.theIPregistry.org
Benefits include:
IPs will be updated in real-time, from The IP Registry into the De Gruyter system
IPs will be validated upon input to reduce errors and access issues
The service is free for libraries
IPs are sent to other publishers where you may have licensed content, not just De Gruyter - no need to contact all individually
The IP Registry does not share any personal data - only your IPs are passed on to publisher systems.
